🛠️ Troubleshooting
Something not working? Chances are there is a quick fix.Why Can't I See My Canvas /Brightspace Courses?
We can only display a course that has a task inside of it. Otherwise, we cannot see the course when you're trying to link it.
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Updated 3 months ago
Clear Your Browser Cache
...to make sure you have the latest version of Shovel
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Updated 2 years ago
Can't login on mobile?
Quick fix: Go through setup on your computer first, then download the mobile app. Don't use Shovel on a browser of a small device.
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Updated 3 years ago
Can't see dates past a certain date.
Shovel only shows the days between your class start and exam end dates. Extend that range to include future dates.
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Updated 2 years ago
Google calendar events don't show up in Shovel.
Changes to your Google calendar update in Shovel after 10 minutes or sync instantly using the refresh button.
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Updated 3 years ago
Changes in Shovel don't sync to my Google Calendar
Google calendar integration is only one way from Google to Shovel.
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Updated 3 years ago